Services & Resources

Let's Connect

FREE Family & Friends Support Hour

 Join us on the First Thursday each month at 6:30 pm ET

Research shows that when the family gets help, the struggling loved one has a much greater chance of achieving and maintaining recovery.

This group meeting will happen every first Thursday of the month via Zoom and is free to all who would like to join. Each meeting will begin with a topic suggestion and/or a guest speaker.

These meetings are for you. The goal is to support you at the moment and provide tools and inspiration that you can take with you.

You do not have to share on the topic. Share whatever you need to at the time of the meeting or come as a quiet observer and collector of hope and inspiration.

Be Your Loved One’s Best Chance at Recovery!

Family Recovery Workshop

12-week workshop: 12 Principles of BALM®, Be A Loving Mirror Method® of Family Recovery

    • How to support your loved one
    • Stages of change
    • Letting go of obsession
    • How to be your loved one’s best chance at recovery
    • Self-care
    • What it really means to be a loving person
    • Setting and sticking to boundaries
    • Get support
    • Healing relationship with that beyond our ego
    • Healing relationship with self
    • Healing relationships with others
    • Be A Loving Mirror® is the journey and the destination

Be Your Own Best Chance at Success!


BALM Family Recovery Support

Online education and coaching support program


Colleen's Resource Library

Rachel Pezzuto

Rachel Pezzuto

President, Recovery Journey LLC

Family Recovery Coaching

As your BALM® Family Recovery Life coach, I will help you get your life back, and help you help your loved one get their life back too.

Some BALM® Family Recovery
Methodologies I coach along with a 1-year BALM® Comprehensive Family Recovery program:
7 C’s

  • Contributing to your loved one’s recovery and not their disorder-substance, behavior, and/or mental health.
  • Connecting to your loved one on a deeper level than their disorder-substance, behavior, and/or mental health.
  • Communicating in a loving way
  • Knowing you always are at choice
12 BALM® Principles

    • What we ‘can do’
    • Deepen learning
    • Shifting attitudes
    • Family members taking action
    • Healing relationships with self, others, and beyond
    • Be a Loving Mirror®, the journey and the destination.
7 Steps to Be A Loving Mirror®, BALM®

  • Transformative step-by-step ‘how to’
  • Turning love into empowering actions
  • Centered on the 7 steps essentials-love, respect, facts, and tone

Be Your Loved One’s Best Chance at Recovery!

BALM® Comprehensive Family Recovery Program

BALM®, Be A Loving Mirror, has a 3-prong holistic approach:


    • 24/7 online support
    • Weekly interactive classes
    • Live interviews with experts, recovering persons, and recovering family members
    • 480+ recordings of courses and interviews
    • PowerPoint Lessons
    • Discussion
    • Q & A
    • 12 Principles E-Workbook
    • Additional 400+ reference materials
    • One full year of learning
    • Weekly newsletter
    • Blogs

    • In depth 8-week empowering Family Recovery course
    • Skilled guidance in scripting and practicing evidence based brief mini-interventions
    • PowerPoint Lessons
    • Discussion
    • Q & A
    • 7 Steps to BALM® E-Workbook
    • Demos
    • Guided step by step support
    • Breakout sessions give participants opportunities to practice
    • Feedback from coaches as you practice
    • Peer and professional support weekly

    • Group coaching
    • Personal one on one coaching
    • Buddy calls between classes
    • Small group learning
    • Guided Journal workshop
    • Network of Support Resources
    • Tech support
    • Weekly emails for scheduled support groups, classes and interview

Be Your Loved One’s Best Chance at Recovery!

Life Coaching

As your Life coach, I will provide private one on one professional coaching sessions with you.

Some of my Life Coaching Methodologies:

  • Create a powerful partnership for your personal transformation
  • Design a vision, jointly, for your personal and professional life.

  • Generate possibilities and foster learning
  • Accelerate performance and progress through thought-provoking and inspiring methods, maximizing potential

  • Facilitate self-discovery
  • Promoting wholeness and balance
  • Cultivate clarity, focus, and choice

  • Hold accountability
  • Champion for success

Mind-Body Healing Workshops

Colleen is fully trained and certified by Peggy Huddleston to facilitate the following workshops:

  • Prepare for Surgery and Heal Faster
  • Lessen Side Effects of Chemotherapy & Radiation
  • Reduce Anxiety, Headaches & Insomnia
  • Lessen Chronic Pain and Speed Healing

 Learn mind-body techniques to reduce stress, strengthen your immune system, reduce pain, and speed healing!

summer family in park
family on couch

Colleen Bertolino

Recovery Practices LLC



Recovery Practices LLC
Your Guide to Difficult Conversations

Download this Guide to Difficult Conversations

and learn how to make talking about the tough stuff easier.

You have Successfully Subscribed!